Contact information
Last Updated: August 26, 2026
At CalenWood, we value clear communication and are committed to providing helpful customer service throughout your shopping experience.
Whether you have questions before making a purchase or need assistance with an existing order, our customer support team is available to help.
Customer Support
You can contact us regarding:
- Product information;
- Order status;
- Shipping and tracking;
- Returns and refunds;
- Damaged or incorrect products;
- Payment or checkout questions;
- Website assistance; or
- General customer service inquiries.
Business Information
Store Name: CalenWood
Website: calenwood.store
Established: 2023
Business Address:
28 Bullard Street
Mastic, NY 11950
United States
Customer Support Email:
support@calenwood.store
Customer Support Phone:
+1 (845) 361-2584
Order-Related Inquiries
When contacting us regarding an existing order, please provide your order number and the email address associated with your purchase.
If you are contacting us regarding a damaged, defective, or incorrect item, providing clear photographs of the item and its packaging may help us review your request more efficiently.
Returns and Refunds
For return or refund requests, please contact us before sending a product back.
Eligible purchases may be returned within 30 days of delivery, subject to our Return & Refund Policy.
Shipping Assistance
CalenWood offers free worldwide shipping, with an estimated standard delivery timeframe of 7–10 days.
If your order appears delayed or you have questions about tracking, please contact our customer support team with your order details.
General Inquiries
For general questions about CalenWood, our products, or our policies, please email:
We aim to provide clear and useful assistance and appreciate your patience while our team reviews your inquiry.
Contact CalenWood
CalenWood
28 Bullard Street
Mastic, NY 11950
United States
Email: support@calenwood.store
Phone: +1 (845) 361-2584
Website: calenwood.store