Terms of service

Last Updated: August 26, 2026

Welcome to CalenWood. These Terms of Service govern your access to and use of calenwood.store, including purchases made through our website.

By accessing our website or purchasing a product from us, you agree to these Terms of Service. If you do not agree with these terms, please discontinue use of the website.

1. About CalenWood

CalenWood is an online retail business offering wooden calendars, desk accessories, decorative products, and related merchandise.

Our business contact information is:

CalenWood
28 Bullard Street
Mastic, NY 11950
United States

Email: support@calenwood.store
Phone: +1 (845) 361-2584

CalenWood was established in 2023.

2. Online Store Terms

By using this website, you represent that you have the legal capacity to enter into transactions under the laws applicable to you.

You may not use our products, website, or services for unlawful or unauthorized purposes.

You must not intentionally introduce malicious code, viruses, or other technology intended to interfere with the operation or security of the website.

3. Product Information

We make reasonable efforts to present product descriptions, images, specifications, colors, dimensions, and other information accurately.

However, the appearance of colors and details may vary depending on your screen, device settings, manufacturing variations, natural materials, or photography.

We may update product information when necessary.

4. Prices and Payments

Product prices are displayed on the website in the currency indicated during your shopping experience.

Prices, promotions, discounts, and product availability may change from time to time. Changes will not ordinarily affect orders already accepted unless required to correct an obvious error or comply with applicable law.

Customers are responsible for providing accurate billing and payment information.

5. Orders

Submitting an order does not necessarily mean that it has been finally accepted.

We reserve the right, where reasonably necessary, to decline or cancel an order due to circumstances such as:

Product unavailability;
Payment authorization failure;
Suspected fraudulent activity;
Incorrect pricing or product information;
Shipping restrictions; or
Other legitimate operational or legal reasons.

If payment has already been collected for an order that we cancel, an appropriate refund will be issued.

6. Shipping and Delivery

CalenWood offers free worldwide shipping.

Our estimated delivery timeframe is generally 7–10 days. Delivery estimates are not guarantees and may be affected by destination, customs processing, carrier delays, severe weather, public holidays, or other circumstances outside our reasonable control.

Additional details are provided in our Shipping Policy.

7. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery in accordance with our Return & Refund Policy.

Please review that policy before initiating a return.

8. Intellectual Property

Unless otherwise indicated, website content belonging to CalenWood, including original branding, logos, graphics, written content, layouts, and other proprietary materials, is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes. You may not reproduce, distribute, sell, exploit, or commercially use our proprietary content without appropriate authorization.

9. Third-Party Services

Our website may use or integrate services supplied by third parties, including payment processors, shipping providers, analytics services, and e-commerce technology providers.

Your interaction with certain third-party services may also be subject to their respective terms and policies.

10. Prohibited Uses

You may not use the website:

For unlawful purposes;
To violate applicable laws or regulations;
To infringe intellectual property rights;
To transmit malicious software;
To attempt unauthorized access to our systems;
To collect information about others unlawfully; or
To interfere with the security or operation of the website.

11. Disclaimer

We make reasonable efforts to maintain accurate and reliable website information. However, except where prohibited by law, we do not guarantee that the website will always operate without interruptions, delays, or technical errors.

Nothing in these Terms excludes warranties, guarantees, rights, or remedies that cannot legally be excluded.

12. Limitation of Liability

To the fullest extent permitted by applicable law, CalenWood will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website or services.

Nothing in these Terms limits liability where such limitation would be unlawful.